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Find answers to frequently asked questions about hair care, our platform, products, and more

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Getting Started
What is Mannered Manes?
Mannered Manes is a comprehensive hair care platform designed specifically for men. We combine AI-powered analysis, expert guidance, and a supportive community to help you achieve your best hair.

Our platform offers:
• Personalized product recommendations based on your hair type
• Expert-curated guides and tutorials
• A community of over 50,000 men on similar hair journeys
• Progress tracking to visualize your hair transformation
• Access to professional hair consultations
Getting Started
How do I get started with my hair care journey?
Getting started is easy and takes just a few minutes:

1. Create your free account - Sign up with your email or social login
2. Complete the hair quiz - Answer questions about your hair type, concerns, and goals
3. Get your personalized profile - Receive customized recommendations instantly
4. Explore your dashboard - Access product suggestions, guides, and community features
5. Track your progress - Take photos and log your journey over time

Pro Tip

Pro Tip: Be as detailed as possible in your hair quiz for the most accurate recommendations!

Getting Started
Is Mannered Manes only for men?
While Mannered Manes is primarily designed with men's hair care needs in mind, our science-based recommendations and community can be valuable for anyone.

Our product database and hair analysis tools are gender-neutral and focus on hair characteristics rather than gender. Many of our guides and tutorials address concerns common to all hair types.
Hair Care Tips
How often should I wash my hair?
The ideal washing frequency depends on your hair type, scalp condition, and lifestyle. Here are general guidelines:

Oily scalp/Fine hair: Every 1-2 days
Normal hair: Every 2-3 days
Dry/Thick hair: Every 3-4 days
Curly/Coily hair: Every 4-7 days or longer
Color-treated hair: Less frequently to preserve color

Pro Tip

Listen to your scalp! If it feels itchy or looks flaky, it may be time to wash. If your hair feels stripped or dry, you might be washing too often.

Hair Care Tips
What is hair porosity and why does it matter?
Hair porosity refers to your hair's ability to absorb and retain moisture. Understanding your porosity helps you choose the right products:

Low Porosity:
• Cuticles are tightly closed
• Water beads on hair surface
• Products sit on top of hair
• Needs lightweight products, heat helps absorption

Medium Porosity:
• Balanced moisture absorption
• Hair is generally easy to style
• Responds well to most products
• Requires less maintenance

High Porosity:
• Cuticles are raised/damaged
• Absorbs moisture quickly, loses it fast
• Often frizzy or dry
• Benefits from heavier products and protein treatments

Pro Tip

To test your porosity, drop a clean strand of hair in a glass of water. If it floats, you have low porosity. If it sinks slowly, medium porosity. If it sinks immediately, high porosity.

Hair Care Tips
How can I prevent hair loss?
While some hair loss is genetic, there are many steps you can take to maintain healthy hair:

Lifestyle Changes:
• Eat a balanced diet rich in protein, iron, and vitamins
• Stay hydrated - aim for 8 glasses of water daily
• Manage stress through exercise and relaxation
• Get adequate sleep (7-9 hours)
• Avoid smoking and excessive alcohol

Hair Care Practices:
• Use gentle, sulfate-free shampoos
• Avoid excessive heat styling
• Don't brush wet hair aggressively
• Massage your scalp to improve circulation
• Protect hair from sun damage

When to See a Professional:
If you notice sudden or patchy hair loss, consult a dermatologist or trichologist for proper diagnosis and treatment options.
Hair Care Tips
What's the best way to style my hair without damage?
Here are tips for healthy styling:

Heat Styling:
• Always use a heat protectant spray
• Use the lowest effective temperature setting
• Don't hold heat tools in one spot too long
• Limit heat styling to 2-3 times per week maximum

Product Application:
• Start with a small amount - you can always add more
• Apply products to damp, not soaking wet hair
• Work from mid-lengths to ends, avoiding roots
• Use a wide-tooth comb to distribute evenly

Gentle Techniques:
• Pat hair dry instead of rubbing vigorously
• Use a microfiber towel or cotton t-shirt
• Detangle from ends to roots
• Sleep on a silk or satin pillowcase
Products & Ingredients
How do you choose which products to recommend?
Our recommendations are based on a comprehensive evaluation system:

Analysis Factors:
• Ingredient safety and effectiveness
• Hair type compatibility
• User reviews from our community (50,000+ members)
• Expert evaluation by trichologists
• Price-to-value ratio
• Brand reputation and ethics

What We Avoid:
• Products with harsh sulfates
• Silicones that cause buildup (for certain hair types)
• Parabens and potentially harmful preservatives
• Misleading marketing claims

Pro Tip

We regularly update our database as new research emerges and products are reformulated.

Products & Ingredients
What ingredients should I avoid in hair products?
Here are ingredients to be cautious about:

Potentially Harmful:
• Sulfates (SLS, SLES) - can strip natural oils
• Parabens - preservatives with health concerns
• Formaldehyde releasers - found in some straightening products
• Synthetic fragrances - can cause irritation

Situational Avoidance:
• Silicones - great for shine but can cause buildup (avoid if using no-poo methods)
• Alcohol (drying types) - denatured, SD alcohol, isopropyl
• Mineral oil - can block moisture for some hair types

Generally Safe:
• Fatty alcohols (cetyl, cetearyl) - actually moisturizing
• Natural oils (argan, jojoba, coconut)
• Plant extracts and proteins
• Glycerin and other humectants
Products & Ingredients
Do you sell products directly?
No, we don't sell products directly. This is intentional and benefits you in several ways:

Why We Don't Sell:
• Our recommendations remain 100% unbiased
• We have no incentive to push specific brands
• You can shop wherever offers the best price
• We focus on education, not sales

How We Help:
• We link to trusted retailers for convenience
• We track price changes and sales
• We provide detailed ingredient analysis
• We share real user reviews from our community

This approach ensures our recommendations are always focused on what's best for your hair, not our bottom line.
Account & Billing
Is Mannered Manes free to use?
Yes! Our core features are completely free:

Free Features:
• Complete hair analysis and profile
• Personalized product recommendations
• Access to all guides and tutorials
• Community participation
• Basic progress tracking

Premium Features ($9.99/month):
• Advanced analytics and insights
• Priority access to new features
• Exclusive expert content
• Unlimited product comparisons
• Ad-free experience
• Direct messaging with experts

You can use Mannered Manes indefinitely without paying. Premium is optional for those who want enhanced features.
Account & Billing
Can I update my hair profile?
Absolutely! Your hair changes over time, and your profile should too.

How to Update:
1. Go to Account Settings
2. Select "Hair Profile"
3. Update any characteristics
4. Save changes

When to Update:
• Seasonal changes (summer vs. winter)
• After significant treatments (color, perm)
• When trying new routines
• If you notice changes in texture or condition

Your recommendations automatically adjust based on your updated profile.
Account & Billing
How do I delete my account?
We're sorry to see you go! Here's how to delete your account:

1. Go to Account Settings
2. Scroll to "Account Management"
3. Click "Delete Account"
4. Confirm your decision

What Happens:
• All personal data is permanently deleted
• Your community posts become anonymous
• Progress photos are removed
• This action cannot be undone

Alternative Options:
• Pause your account to take a break
• Downgrade to free if cost is a concern
• Contact support to discuss issues

If you have concerns or feedback, we'd love to hear from you before you go.
Using the App
How does the AI hair analysis work?
Our AI-powered analysis uses multiple data points to understand your unique hair:

The Process:
1. Answer detailed questions about your hair characteristics
2. Upload photos for visual analysis (optional but recommended)
3. Our AI processes hundreds of data points
4. You receive a comprehensive hair profile

What We Analyze:
• Hair type (1A-4C classification)
• Texture and density
• Porosity level
• Scalp condition
• Current concerns
• Lifestyle factors

Accuracy:
Our AI has been trained on thousands of hair profiles and continuously improves. Photo analysis increases accuracy by 40%.
Using the App
How do I track my hair progress?
Progress tracking is one of our most popular features:

Taking Progress Photos:
• Use the in-app camera for consistent lighting
• Take photos from the same angles each time
• We recommend weekly or bi-weekly photos
• Tag photos with products used and notes

Viewing Progress:
• Side-by-side comparisons
• Timeline view of your journey
• Before/after sliders
• Share achievements with the community

Insights:
• See which products correlate with improvements
• Track routine consistency
• Get AI-generated progress reports
• Receive personalized tips based on changes
Using the App
Is my data secure?
Yes, we take data security very seriously:

Security Measures:
• End-to-end encryption for all data
• Secure cloud storage (AWS)
• Regular security audits
• Two-factor authentication available
• GDPR and CCPA compliant

Your Privacy:
• We never sell your personal data
• Photos are stored securely and privately
• You control what's shared with the community
• Delete your data anytime

Third-Party Access:
• We don't share data with advertisers
• Analytics are anonymized and aggregated
• Partners only see what you explicitly share
Consultations
What happens during a hair consultation?
Our consultations are thorough and personalized:

Before the Call:
• Complete a pre-consultation questionnaire
• Upload recent photos of your hair
• List your current products and routine
• Note specific questions or concerns

During the 45-Minute Session:
• Meet your certified hair expert via video
• Detailed analysis of your hair and scalp
• Review of your current routine
• Discussion of your goals
• Personalized recommendations
• Q&A time

After the Consultation:
• Receive a written summary
• Get a customized routine plan
• Access product recommendations in your account
• Follow-up support via messaging

Pro Tip

First consultation includes a 30-day follow-up check-in at no extra cost!

Consultations
How do I prepare for my consultation?
Preparation helps you get the most value from your session:

Before Your Appointment:
• Don't wash your hair for 24-48 hours (we need to see its natural state)
• Gather all your current products
• Take photos in natural lighting
• Write down your questions and concerns
• Note any recent changes to your hair

Technical Setup:
• Test your camera and microphone
• Ensure stable internet connection
• Find a well-lit, quiet space
• Have a notepad ready for recommendations

What to Share:
• Your hair history (treatments, colors, damage)
• Health conditions or medications
• Diet and lifestyle factors
• Your goals and timeline
Consultations
Who are the consultation experts?
All our consultants are certified professionals:

Qualifications:
• Licensed cosmetologists or trichologists
• Minimum 5 years of professional experience
• Specialized training in men's hair care
• Ongoing education requirements
• Background-checked and verified

Expertise Areas:
• Hair loss and thinning
• Scalp conditions
• Styling and grooming
• Color and treatments
• Ethnic hair care
• Hair restoration options

Selection Process:
We accept less than 10% of applicants to ensure quality. Each consultant undergoes our training program and maintains high client ratings to remain on our platform.

Still Have Questions?

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